Privacy Policy

Last Updated: March 1, 2026

At DC Basements Pros ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by DC Basements Pros when you visit our website (https://dcbasements.com) and use our services.

1. Information We Collect

We collect information you provide directly to us when you request a quote, use our cost calculator, fill out a form, or contact us. This may include:

• Name
• Email address
• Phone number
• Property address or Zip code
• Details about your renovation project

We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, layout preferences, and browsing behavior through cookies and similar tracking technologies like Google Analytics.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services (e.g., generating cost estimates).
• Communicate with you regarding your project inquiry.
• Send you marketing communications (if you have opted in), which you can opt-out of at any time.
• Analyze site traffic and user behavior to optimize our website and advertising efforts.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may use third-party service providers to help us operate our business, such as analytics providers (Google Analytics) or CRM platforms, who are obligated to keep your data confidential.

4. Cookies and Tracking

Our website uses "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site (like the Cost Calculator) may not function properly.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information submitted through our site.

6. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

DC Basements Pros
Washington, DC 20001
Phone: (202) 555-0199
Email: privacy@dcbasements.com